Educat
Training Planning and Management
Our training and workshop services support employee development, strengthening your business's position. Guided by our expert consultants, our workshops and training sessions are specifically designed to meet your business's needs and aim to maximize participants' professional skills.
Training and Workshop Services in Consultancy Scope :Guest Satisfaction and Customer Experience Management: Tailored training programs to help employees communicate effectively with guests, understand their needs, and deliver exceptional service. Crisis management workshops on resolving guest complaints and preventing dissatisfaction.
Sales and Marketing Skills Development : Training on salesboosting techniques, upselling, and crossselling strategies. Specialized workshops on digital marketing trends, social media management, and online customer relationship management.
Management and Leadership Training: Leadership, team management, and motivational techniques training for managers; career development support for young managers and future leaders. Leadership workshops focused on improving stress management and decisionmaking processes.
Operational Efficiency and Cost Management: Comprehensive training on improving operational processes, cost reduction techniques, and resource management. Workshops on business process management to enhance operational efficiency among employees.
Hygiene, Safety, and Food Safety Standards: Training on HACCP and hygiene standards, particularly for the food and beverage department. Workshops providing extensive knowledge on general safety procedures, emergency management, and risk prevention.
Personal and Professional Development Programs: Training to develop essential professional skills like communication, customeroriented thinking, problemsolving, and time management. Workshops focused on boosting employee motivation, worklife balance, and selfawareness.
Sustainability and Environmental Awareness Training : Training programs on ecofriendly business strategies, resource management, and sustainability practices. Awareness workshops on green hotel standards, energy conservation, and industry trends related to sustainability.
Hotel Management Training: Training on hotel management, leadership, guest satisfaction, crisis management, and more for young hoteliers or professionals seeking career advancement.
Staff Training: Training to improve staff productivity in areas such as customer service, sales skills, and problemsolving in crisis situations for hotel personnel.